![]() ![]() ![]() A fix has been published but will take time to propagate to worldwide The OneDrive Files On-Demand feature allows you to save storage space on your device, both for desktop and mobile. Before you can delete the OST file, you need to close Outlook so the process will release the file. Need confirmation from users who have experienced this issue that the 'crash' is fixed, and hopefully the API issue has been resolved by Microsoft. OneDrive causes browser to freeze when opening/editing documents Each time I open a file (lets say, a word document) online with OneDrive, it freezes and essentially crashes my browser. ![]() To fix this issue, download and install the latest version of OneDrive. Opening the file through File Explorer or through Excel causes the same issue. To update the OneDrive client manually, use the steps: Open the OneDrive website. Path length issues like this are the biggest problem we have with Office 365 / OneDrive. Having trouble opening a file? The user opens a random document that is opened from the OneDrive directory. ![]()
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